FAQ
How long does it take to get my print?
It takes up to 3 days to produce, then it depends on the type of shipping option you choose, Standard shipping takes up to 12 days for most countries, Express shipping takes 3-6 business days. You will receive a tracking number for your package no matter which shipping option you choose.
Why are some sizes not available for purchase?
Some artworks are originally small format and won’t look good blown up too much so extra large won’t be available as an option. Sometimes the work is digital and was made for a specific size. We do this for quality control so that buyers always receive a perfectly sharp print.
I like an artist on Stew, how can I acquire an original?
On our sister site Mischmasch. If you like an artist on Stew, chances are he or she is on Mischmasch as well and if you’re lucky you may find an original artwork for sale there.
Who started Stew?
Stew is brough to you by the same folks who made Mischmasch.
Where are you based?
We’re in Hong Kong.
How do I file taxes for the income from Stew?
Our office is in Hong Kong, we don't have capital gains tax here. You would put the profits from Stew under "extra income" or the equivalent in your home country.
Can I return an item?
Sorry, we don’t accept returns. But if you received a damaged print or the wrong one, we’ll replace it for you. We’ll ask you to send proof of the damage or wrong item.
Have more questions? You can contact us.